UMAXX offers all the Best in Live TV
All 5G Entertainment Bundles come with Local Channels
Call Now To Order! 1-866-873-1399
America's Best TV Bundle 540 Channels. HBO, Cinemax, Showtime, Starz, NFL Red Zone + Local Channels
Provider | Starting Price (Monthly) | Premium Channels | Other Channels | Notes |
---|---|---|---|---|
AT&T | $65.00 | Available as paid add-ons | 65+ | Various Plans |
Verizon Fios | $75.00 | Available as paid add-ons | 125+ | Customizable Packages |
Xfinity | $70.00 | Available as paid add-ons | 140+ | Various Packages |
✓ UNLIMITED Fast Internet
✓ 100/hrs of DVR
✓ No Contract, Fees, or Cables
✓ Up to 5 TVs at Once
✓ On-the-Go or At-Home
✓ Military-Grade Privacy
Includes Premium &
Local Channels
✓ UNLIMITED Fast Internet
✓ 100/hrs of DVR
✓ No Contract, Fees, or Cables
✓ Up to 5 TVs at Once
✓ On-the-Go or At-Home
✓ Military-Grade Privacy
Includes Local Channels
- add Premiums
✓ UNLIMITED Fast Internet
✓ 100/hrs of DVR
✓ No Contract, Fees, or Cables
✓ Up to 5 TVs at Once
✓ On-the-Go or At-Home
✓ Military-Grade Privacy
Includes Local Channels
- add Premiums
Protecting your private information is our priority. This Statement of Privacy applies to the operation of the UMAXX© service website by Supercloud International, Inc. (“UMAXX”), and governs data collection and usage.
The UMAXX© website is a news, information, entertainment and social site. By using the UMAXX© website (“UMAXX© website”), you consent to the data practices described in this statement.
UMAXX© service
Collection of your Personal Information
UMAXX© may collect personally identifiable information, such as:
Information you provide us: We collect information you provide to us which includes:
your name, email address, address or postal code, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; and
information collected when you choose to provide reviews or ratings, taste preferences, account settings, set preferences in your account, message, chat or otherwise provide information to us through our service or elsewhere.
If you purchase UMAXX© products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
UMAXX© may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, political affiliation, race, religion and may gather additional personal or non-personal information in the future.
Information we collect automatically: We collect information regarding you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer and other of your devices used to access our service (such as, gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:
How you use our service, such as, the types of content you view or engage with and the frequency and duration of your activities, such as, title selections, watch and engagement history, search queries and social chat, such as, what you create or share, and message or communicate with others, such as, the people you communicate with the most or the groups you like to share with and how you interact with them.
How others use our service concerning you, such as, when they send a message to you or other users of our service that includes information about you, such as, when they share a message or photo or video clip to or from you or send a message to you, or upload, sync or import your contact information. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data throughUMAXX© public message board feature, this information may be collected and used by others. UMAXX©encourages you to review the privacy statements of websites you choose to link to fromUMAXX© so that you can understand how those websites collect, use and share your information. UMAXX©is not responsible for the privacy statements or other content on websites outside of theUMAXX©website. Other users of yourUMAXX© account will be able to access your information such as your watch history, ratings, reviews and account information (including your email address or other information in your account).
Information about your computer hardware and software, such as, your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the UMAXX© website.
Use of your Personal Information
UMAXX© collects and uses your personal information to operate its website(s) and deliver the services you have requested. UMAXX© may also use your personally identifiable information to inform you of other products or services available from UMAXX© and its affiliates. UMAXX© may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
UMAXX© does not sell, rent or lease its customer lists to third parties.
UMAXX© may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party.
UMAXX© may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to UMAXX©, and they are required to maintain the confidentiality of your information.
UMAXX© may keep track of the websites and pages our users visit within UMAXX©, in order to determine what UMAXX© services are the most popular. These data are used to deliver customized content and advertising within UMAXX© to customers whose behavior indicates that they are interested in a particular subject area. Examples of these data usages are:
Determining your general geographic location; providing localized content and marketing information; providing you with customized and personalized entertainment and viewing recommendations for movies, TV shows, music, video games and Ebooks; determining your Internet service provider; responding to your inquiries and requests; and verifying your account.
Preventing, detecting and investigating suspicious, potentially prohibited or illegal activities, including fraud; and enforcing our terms of service and policies.
Analyzing and understanding our audience; improving our service (including our user interface experiences), delivery optimization, content selection, and recommendation algorithms.
Selecting, showing and measuring ads and service to improve our advertising and measurement systems’ reach and effectiveness both on and off the UMAXX© service.
UMAXX© will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on UMAXX© or the UMAXX© site; (b) protect and defend the rights or property of UMAXX© and the service; and, (c) act under exigent circumstances to protect the personal safety of users of UMAXX©, or the public.
Other Websites, Platforms and Applications
The UMAXX© service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the UMAXX© service through platforms such as gaming systems, smart TVs, smart phones, other mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the UMAXX© service.
Use of Cookies
The UMAXX© website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize UMAXX© pages, or register with the UMAXX© site or services, a cookie helps UMAXX© to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same UMAXX© website, the information you previously provided can be retrieved, so you can easily use the UMAXX© features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the UMAXX© services or websites you visit.
Managing Your Own Information
You can manage through the log tool the content and information you share when you use the UMAXX© service. You can also download information associated with your account through our information download tool. We store data for as long as it is necessary to provide products and services to you and others, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services. You can delete your account any time. When you delete your account, we delete things you have posted. Keep in mind that information that others have shared about you is not part of your account and will not be deleted when you delete your account.
Disconnecting yourUMAXX© Account from Third Party Websites
You will be able to connect your UMAXX©account to third party accounts, such as, social network sites. BY CONNECTING YOUR UMAXX©ACCOUNT TO YOUR THIRD PARTYACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time.
Children under eighteen
You must be 18 years of age or older to subscribe to the UMAXX©service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian. If you are under the age of eighteen, you must ask your parent or guardian to use this website.
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, UMAXX© uses VeriSign. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
VeriSign is an independent, third-party company engaged in the development of digital trust. VeriSign provides authentication of Internet services, digital identity and intellectual property. By clicking on the VeriSign logo, the VeriSign website will serve up a web page that confirms that UMAXX© is "VeriSign Authenticated."
UMAXX© opt-out and unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Please note that you cannot unsubscribe from certain email or other correspondence from us, such as, messages relating to your account status or transactions. Users may opt-out of receiving any other communications from UMAXX© by contacting us here:
Web page:
www.supercloudintl.com
Email:
info@supercloudintl.com
Phone:
Changes to this Statement
UMAXX©will occasionally update this Statement of Privacy to reflect company and customer feedback. UMAXX© encourages you to periodically review this Statement to be informed of how UMAXX© is protecting your information.
Contact Information UMAXX©welcomes your questions or comments regarding this Statement of Privacy.
If you believe that UMAXX© has not adhered to this Statement, please contact UMAXX© at:
Robert Epstein
Partner
Cowen, DeBaets, Abrahams & Sheppard LLP
41 Madison Avenue, 38 th fl., New York, NY 10010
tel: 212-974-7474 / fax: 212-974-8474
repstein@cdas.com / www.cdas.com
Effective as of November 2, 2020
Thank you for shopping at UMAXX©
Please read this policy carefully. This is the Return and Refund Policy of UMAXX©
This Return and Refund Policy for UMAXX© is managed by Terms Feed Return Refund Policy Generator .
We issue refunds for digital products within 7 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 1-866-873-1399
By email: TEL: info@supercloudintl.com
By visiting this page on our website: WWW.UMAXX.TV
Welcome to UMAXX© Powered by Supercloud International, Inc.
The umaxx.tv service website is owned, operated, powered, and brought to you by Supercloud International, Inc. (UMAXX©). The umaxx.tv service website is a news, information, entertainment and social site (“UMAXX©servicewebsite”).
Summary
This is the official Terms of Service Agreement (“Agreement” or “Terms”) between you and UMAXX© for you to use the UMAXX©service website UMAXX©. UMAXX© service website. By clicking the “AGREE” button, at the end of this Agreement, you have agreed to be bound by this Agreement.
By using the UMAXX© service website, you agree that you will abide by the terms of the Agreement and any additional terms that govern certain products and/or services as may be presented on the UMAXX© service website. This Agreement will remain in full force and effect as long as you are a user of the UMAXX© service website. In the event of the termination of your account, service or feature, you will still be bound by your obligations under this Agreement.
The word "use" in this Agreement means any time an individual (a "user"), directly or indirectly, does or attempts to access or use any function, service or feature of the UMAXX© service website. This Agreement does not cover your rights or responsibilities with respect to third party content, sites or links that may direct you away from the UMAXX© service website. This is the entire and only Agreement between you and UMAXX© regarding the use of the UMAXX© service website. This Agreement cannot be modified, except with explicit written approval by UMAXX©. UMAXX© service website via a personal computer, a mobile or set top device or any other technology or device now known or hereafter developed or discovered (each, a "Device").
The Service
The word “Service” in this Agreement means the entertainment products that are presented on the UMAXX©service UMAXX© grants you a limited, non-exclusive, non-transferable, license to access the service. You agree to use the Service in accordance with all applicable laws and this Agreement.
The number of Devices on which you may simultaneously use the Service is limited to your subscription information. You can go to and change subscription information on the "Log In" page to see the number of Devices on which you may simultaneously use the Service.
UMAXX© continually updates the Service. UMAXX© reserves the right in its sole and absolute discretion to make changes from time to time and without notice of how UMAXX©offers UMAXX© Privacy Policy is incorporated herein and made a part of this Agreement. UMAXX© Privacy UMAXX©Privacy UMAXX©Privacy Privacy Tab on the UMAXX©service UMAXX© makes no representations or warranties about the quality of the Device that you choose to use to experience the Service. UMAXX© may terminate or restrict your use of the Service, without compensation or notice if you are, or if UMAXX© suspects that you are (i) in violation of this Agreement or (ii) engaged in illegal or improper use of the Service.
Eligibility to Use the Service
You must be 18 years of age or older and live in a (MDU) Multiple Dwelling Unit (HOA, COA, Apartment, Student Housing, Senior Housing, Hotel/Motel ect…) to subscribe to the Service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian. If you are under the age of eighteen, you must ask your parent or guardian to use this website.
All registration information you submit to the UMAXX©service website
If you provide information that is untrue, inaccurate, not current or incomplete, UMAXX© has the right to suspend or terminate your subscription (in whole or in part) and refuse any and all current or future use by you of the Service (or any portion thereof), in the sole discretion of UMAXX©,
If you do not meet the eligibility requirements or, if for any reason, you do not agree with all of the terms of this Agreement, you must immediately discontinue accessing or using the Service and you may not access or use the UMAXX© service website at any time in the future.
Proprietary Rights
UMAXX© and its licensors, solely and exclusively, own or control all right, title and interest in the UMAXX© website and the content you experience as the user including copyright, trademark, and patents (the “Proprietary Rights”). All Proprietary Rights are protected under U.S. Federal, State and international law.
The Services are noncommercial, non-exclusive, non-assignable, non-transferable and limited to personal use only, and for no other purpose. Any unauthorized or prohibited use of any content may subject you to civil liability, criminal prosecution, or both, under applicable federal, state, local laws, or applicable foreign laws, rules, regulations and treaties. UMAXX© will enforce aggressively, to the fullest extent of the law, any such unauthorized use.
Digital Millennium Copyright Act
If you are a copyright owner or an agent thereof and believe that any content on the Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing the Designated Agent of UMAXX© (as set forth below) with the following information in writing (see 17 U.S.C. 512(c)(3) for further details):
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Services are covered by a single notification, a representative list of such works on the Services;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if applicable, e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Written notification of claimed infringement must be submitted to the following Designated Agent:
Robert Epstein
Partner
Cowen, DeBaets, Abrahams & Sheppard LLP
41 Madison Avenue, 38 th fl., New York, NY 10010
tel: 212-974-7474 / fax: 212-974-8474
repstein@cdas.com / www.cdas.com
For clarity, only DMCA notices should be sent to the Designated Agent and any other feedback, comments, requests for technical support, and other communications should be directed toUMAXX©Customer Service by sending an email to info@supercloudintl.com You acknowledge and agree that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.
If you believe that your content, which was removed (or to which access was disabled), is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to applicable law, to make such content available to UMAXX©for UMAXX©.
- Your physical or electronic signature;
- Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
- A statement that you have a good faith belief that the content was removed or disabled as a result of a mistake or a misidentification of the content; and
- Your name, address, telephone number, and, if applicable, e-mail address, and a statement that you shall accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, UMAXX© may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider or the User, the removed content may be replaced, or access to it restored, in 10 (10) to 14 (fourteen) business days or more after receipt of the counter-notice, at UMAXX© sole discretion.
Acceptance of the Terms
You are licensed to use the Service pursuant to this Agreement. Your access to and use of the Service is conditioned on your acceptance of and compliance with this Agreement. By accessing or using the Service you agree to be bound by this Agreement. By clicking the “AGREE” button, at the end of this Agreement, you have agreed to be bound by this Agreement.
Changes to the Terms
UMAXX© has the sole and absolute discretion to change and update this Agreement and reserves the right to do so without notice to you. Unless otherwise stated, changes to this Agreement are made immediately effective and represent the current version of this Agreement. The current version of this Agreement supersedes previous versions. Your continued access to and use of the Service establishes that you agree to be bound by the current version of this Agreement. If you reject or do not agree with the changes or updates to this Agreement or any part of the current Agreement, you must not access or use the Service.
Authorized Jurisdictions
The Services are available in the United States and its territories (each, an "Authorized Jurisdiction", and collectively, the "Authorized Jurisdictions"). UMAXX© may add or remove countries and/or territories from the list of Authorized Jurisdictions at any time and without any notice, liability, or obligation to you with respect to each such territory.
Intellectual Property: Copyright, Trademark, Patent
UMAXX© is granting you, upon using the Service pursuant to this Agreement, a strictly limited license to use its intellectual property, namely its copyrights, trademarks and patents and those of its licensors (“Intellectual Property”) and then only in connection with your authorized use of the Service under this Agreement. The copyright to the content included in or made available through the Service is the property of UMAXX© or its content suppliers. Graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Service are trademarks or trade dress of UMAXX©. UMAXX© that appear in the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored byUMAXX©. The UMAXX© website operations are pursuant to patented or patent pending licensed authority. The Intellectual Property of UMAXX© is protected by United States and international law and is available only for your use of the Service on the UMAXX© website pursuant and subject to the terms of this Agreement as aforesaid
Privacy & Cookies
Personally identifying information is subject to the Privacy Policy of UMAXX©, UMAXX© to understand the privacy practices and use of cookies.
Passwords & Account Access
The user who created the account and whose payment method is charged is referred to here as the “Account Owner”. The Account Owner has access and control over the UMAXX© account. The Account Owner's control is exercised through use of the Account Owner's password. To maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting UMAXX© Customer Service (See Customer Service) and potentially altering the Account Owner's control, the Account Owner should not reveal the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with the user’s account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your user account.
In order to provide you with ease of access to your account and to help administer the service UMAXX© implements technology that enables, UMAXX©to UMAXX© ready devices, compatible devices or website.
BY SHARING THE SERVICE PASSWORD OR ALLOWING OTHERS TO ACCESS YOUR ACCOUNT, THE ACCOUNT OWNER AGREES TO BE RESPONSIBLE FOR ASSURING THAT HOUSEHOLD MEMBERS COMPLY WITH THE TERMS AND SUCH ACCOUNT OWNER SHALL BE RESPONSIBLE FOR THE ACTIONS OF THE HOUSEHOLD MEMBERS.
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the UMAXX©service UMAXX© reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent or other illegal activity. UMAXX© is not obligated to credit or discount a membership for holds placed on the account by either a representative of UMAXX© or by the automated processes of UMAXX©.
Use of Information Submitted
UMAXX© may use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us, including responses to questionnaires or through postings to the Service, including the UMAXX© service website and user interfaces ("Feedback"), or may use any content you generate through the UMAXX© social chat feature (“Chat”) (collectively the “Information Submitted”). UMAXX© may use the Information Submitted without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Service. In addition, you agree not to enforce any "moral rights" in and to Feedback or Chat, to the extent permitted by applicable law.
Subscription
Ongoing Subscription. Your subscription, which may start with a free trial, will continue month-to-month unless and until you cancel your subscription or UMAXX© terminates it. You must have Internet access and provide UMAXX© with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the Service. UMAXX©will
Differing Subscriptions. UMAXX© may offer a number of subscription plans, including special promotional plans or subscriptions with differing conditions and limitations. Any materially different terms from those described in these Terms of Use will be disclosed at your sign-up or in other communications made available to you. UMAXX© reserves the right to modify, terminate or otherwise amend the UMAXX© offered subscription plans.
Free Trials
Your subscription may start with a free trial. The free trial period of your subscription lasts for seven (7) days, or as otherwise specified during sign-up. Free trials may not be combined with any other offers. Free trials are for new and certain former subscribers only. The Service reserves the right, in its absolute discretion, to determine your free trial eligibility.
UMAXX© will begin billing your Payment Method for monthly subscription fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period. To view the specific details of your subscription, including monthly subscription price and end date of your free trial period, visit the UMAXX© service website and click the “login” link at the top of any UMAXX© service website page to go to your account details. UMAXX©may
You will not receive a notice from us that your free trial period has ended or that the paying portion of your subscription has begun. CLICK THE "LOGIN" LINK AT THE TOP OF ANY UMAXX© SERVICE WEBSITE PAGE TO GO TO YOUR ACCOUNT AND FIND CANCELLATION INSTRUCTIONS. UMAXX© will continue to bill your Payment Method on a monthly basis for your subscription fee until you cancel.
Billing
Recurring Billing. By starting your subscription, you authorize us to charge you a monthly subscription fee at the then current rate, and any other charges you may incur in connection with your use of the Service to your Payment Method. You acknowledge that the amount billed each month may vary from month to month for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
Restocking Fee (RSF)
In an effort to keep our rates as low as possible for our valued subscribers, your service to the UMAXX© experience assumes you will be enjoying our product for at least a 12-month timeframe in order for us to cover the cost of the Set-Top Box (“STB”). The purchase price of the (“STB”) is included in your service with NO Out-Of-Pocket expense to you. If you cancel your service to UMAXX© before you have completed the 12th month, you may be subject to a Restocking Fee (“RSF”). We reserve the right to charge an RSF to the Payment Method you have on file with us. The maximum RSF is $192 per STB, prorated at $16 per month over 12 months. For example a new customer with one STB who cancels their service to UMAXX© after 7 months may be charged a RSF of $80 (5 months remaining x $16 per month).
Price Changes. UMAXX© reserves the right to adjust pricing for the Service or any components thereof in any manner and at any time as UMAXX© may determine in the sole and absolute discretion of UMAXX©.
Billing Cycle. The subscription fee for the Service will be billed at the beginning of the paying portion of your subscription and each month thereafter unless and until you cancel your subscription. UMAXX© will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your paying subscription. Subscription fees are fully earned upon payment. UMAXX© reserves the right to change the timing of the billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying subscription began on a day not contained in a given month, UMAXX© may bill your Payment Method on a day in the applicable month or such other day as UMAXX© deems appropriate. For example, if you started your subscription or became a paying subscriber on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Subscription. Visit our website and click on the "Log In" link to go to your Account page to see the commencement date for your next renewal period. UMAXX© may authorize your Payment Method in anticipation of subscription or service-related charges. As used in these Terms, "billing" shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, month or monthly refers to your billing cycle.
No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the Service through the end of your current billing period. At any time, and for any reason, UMAXX© may provide a refund, discount, or other consideration to some or all of theUMAXX©subscribers ("credits"). The amount and form of such credits, and the decision to provide them, are at the sole and absolute discretion of UMAXX©.
Payment Methods. You may edit your Payment Method information by visiting the UMAXX© service website and clicking on the "Log In" link, available at the top of the pages of the UMAXX©Website. UMAXX©Service.
Cancellation. You may cancel your subscription at any time, and you will continue to have access to the Service through the end of your monthly billing period. UMAXX© DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED MOVIES OR TV SHOWS. To cancel, go to the "Log In" page on the UMAXX© Website and follow the instructions for cancellation.
Disclaimer of Warranties
YOUR USE OF, AND RELIANCE ON, ANY ADVICE OR INFORMATION OBTAINED FROM OR THROUGH THIS UMAXX© SERVICE SITE AND/OR UMAXX.TV INTERACTIVE SERVICE IS AT YOUR OWN RISK. ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED WITHIN OR AVAILABLE THROUGH THIS UMAXX© SERVICE SITE OR UMAXX© INTERACTIVE SERVICE ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS. UMAXX© MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS UMAXX© SERVICE SITE UMAXX© DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THIS UMAXX©SERVICE SITE UMAXX© SERVICE SITE AND/OR ITS SERVER WILL BE FREE OF VIRUSES AND/OR OTHER HARMFUL COMPONENTS. UMAXX.TV DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL OF ANY KIND CONTAINED WITHIN THIS UMAXX© SERVICE SITE FOR ANY PURPOSE, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTENT.
UMAXX© IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF SUBSCRIPTION OR OTHER ORDERS OR UMAXX.TV INTERACTIVE SERVICES, OR ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL IN NATURE.
Exceptions
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, LIABILITIES AND DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, UMAXX© LIABILITY
Limitations on Liability
In no event shall UMAXX© its subsidiaries, affiliates, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available this UMAXX© Service Website and its contents, be liable to any person or entity whatsoever for any direct, indirect, incidental, special, compensatory, consequential, or punitive damages or any damages whatsoever, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) your inability to use, unauthorized use of, performance or non-performance of this UMAXX© Service Website; UMAXX© Service Website or any information, software, products, services, and related graphics obtained through this UMAXX©Service Website; UMAXX© Service Website; (vii) any property damage including damage to your Device or computer system caused by viruses or other harmful components, during or on account of access to or use of this UMAXX©Service Website UMAXX© Service Website or the Service. The limitations of liability shall apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if UMAXX© has been advised of the possibility of damages.
Indemnification
You agree to indemnify and hold harmless UMAXX©, UMAXX©service website UMAXX©in
Governing Law and Disputes
Governing Law. This Agreement, including all claims relating to or arising hereof or breach thereof, whether sounding in contract, tort, or otherwise, will be governed and construed in accordance with the laws of the state of Florida, excluding its choice-of-law principles.
Applicability of Section. The terms of this section will apply to all disputes that may arise out of, are connected with, or relate to this Agreement or the Services, subject only to the following exceptions: (1) if UMAXX© reasonably believes that you have in any manner acted or failed to act in any manner that may cause harm to us or any third party, UMAXX© may seek injunctive or other appropriate relief in any court of competent jurisdiction; or (2) any dispute may, at the option of the claiming party, be resolved in small claims court under the laws of the State of Florida, provided that all claims by all parties in the dispute (i) fall within the jurisdiction of the small claims court, and (ii) were unsuccessfully resolved through the required Informal Resolution procedure (See “Informal Resolution”). Furthermore, in no event will the terms of this section limit UMAXX© ability to investigate complaints or reported violations of this Agreement, or to take any action UMAXX© deems
Informal Resolution. If you have any dispute with us or any related third party, arising out of, relating to, or connected with this Agreement or the Service, you agree to contact us directly and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account); and give us thirty (30) days from the date of filing your written description with us within which to resolve the dispute to your reasonable satisfaction. If UMAXX© does not resolve the dispute through good faith negotiations under this informal process, you may pursue the dispute in accordance with the arbitration agreement (See “Arbitration Agreement”).
Limitation of Actions. Regardless of any statute or law to the contrary, any claim or cause of action you may have arising out of, relating to, or connected with your use of the Services, must be filed within twelve (12) months of the date the facts giving rise to the suit were known or should have been known by you, or forever be barred.
Customer Service
If you need assistance with your account, click on the "Help" link at the bottom right hand corner of the UMAXX© service website at any time and you will be directed to customer service (“Customer Service”). There you will find the answers to many frequently asked questions and information on reaching a Customer Service representative. In certain instances, Customer Service may best be able to assist you by using a remote access support tool through which UMAXX©has UMAXX© will assist you through the means of support you select. By selecting a support tool, you are consenting to access from UMAXX© to you and your devices as is applicable through that support tool. You should not select a support tool if you do not consent to a Customer Service representative having access to you and your devices as is applicable through that support tool. In the event of any conflict between this Agreement and information provided by Customer Service or other portions of the UMAXX©service website,
Force Majeure
UMAXX© shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of UMAXX© that includes, but is not limited to, unforeseen circumstances or cause beyondUMAXX©control, such as, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF SERVICE AGREEMENT AND AGREE THAT MY USE OF THE UMAXX© SERVICE WEBSITE AND TOOLS IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS TERMS OF SERVICE AGREEMENT.
UMAXX™ EQUIPMENT LEASE TO OWN AGREEMENT
Thank you for choosing UMAXX™! This Equipment Lease to Own Agreement (“ ELO ”) has important terms and conditions regarding your lease of equipment and option to own from UMAXX™ - a SuperCloud International, Inc. brand. By “ Equipment ,” we mean the UMAXX™ Set Top Box-Receiver(s), 5G FWA (Fixed Wireless Access), Home Gateway Devices, VPN Router(s), Remote Control(s), and any and all other related items and accessories you received from us, excluding the cabling, pursuant to your UMAXX™ order.
This ELO and its attached Schedule “A”, along with your agreement to the UMAXX™ online Terms of Service Agreement and the UMAXX™ Refund Policy that you received with your UMAXX™ Order Confirmation, comprise the terms of your services agreement with UMAXX™ (collectively all of these are referred to as your “ Service Agreement ” throughout this ELO). In the event any terms of this ELO conflict with or are inconsistent with the terms of the UMAXX™ Terms of Service Agreement and/or UMAXX™ Refund Policy, the terms of this ELO shall govern. This ELO applies to you, as the individual leasing the Equipment and subscriber to the UMAXX™ services described below and in your Service Agreement. The terms of this ELO shall be binding on and be the sole responsibility of you. You understand and agree that you are directly responsible for the Equipment and for the UMAXX™ services, including payments of the foregoing, irrespective of the entity that marketed any of these to you. You agree that you did not buy any of the Equipment, do not own any of the Equipment, and you must use and return all the Equipment as described in this ELO. You are not authorized and have no right to sell, sublease, lend, give away, transfer, assign, pledge, mortgage, alter or tamper with any of the Equipment or any of its parts or components. You accept this ELO by doing any of the following: (i) providing your written or electronic signature; (ii) activating service; (iii) paying for service; and/or (iv) using the service after making a change or addition that would require another ELO .
Part One of this ELO only applies to new and existing customers: (i) who decide to upgrade or add an additional UMAXX™ Set Top Box-Receiver(s) or ATSC 3.0 Dongle(s) and/or other media devices to their account; or (ii) who have completed their original programming term and swap like-for-like Set Top Box-receiver(s)/ATSC 3.0 Dongle(s) and/or other media devices (e.g., standard definition for standard definition, HD for HD, etc.) at no cost.If you received this ELO in connection with replacing like-for-like Set Top Box-Receiver(S)/ATSC 3.0 Dongle(s) and/or other media devices because of a defect, you are still bound by the Service Agreement and the Early Termination Fee provisions of your original Equipment Lease Agreement or Equipment Lease to Own Equipment Agreement, as applicable, as well as Part Two below, which applies to all customers. If you accepted an offer that does not require a programming term commitment, you are bound by Part Two only.
PART ONE:
PROGRAMMING AGREEMENT COMMITMENT Do I have a programming commitment? To keep costs down for you, we provide premium 5G FWA, Home Gateway devices, 5G Mobile Hotspots and Set Top Box-Receiver equipment and standard installation at a reduced cost. In exchange, we ask that you remain a customer for either 12, 24 or 36 months. Specifically, you agree that, within 30 days of getting the Equipment (either provided to you or installed professionally), you will activate your 5G FWA, Home Gateway devices, 5G Mobile Hotspots, Set Top Box-Receiver(S)/ATSC 3.0 Dongle(s) and/or other media devices and will subscribe to at least a base level of programming, valued at $69.99/mo. or above, which may consist of either (i) a UMAXX™ base programming package (English or Spanish language); or, (ii) a qualifying international language a la carte service bundled with either UMAXX PLUS™ or UMAXX XSTREAM™.Set Top Box w/Content starts at $69.99/mo. The minimum lease term is 12 months. At the end of your service term commitment, your service and Service Agreement will automatically continue on a month-to-month basis until such time that you cancel it or we terminate it, as we determine in our reasonable sole discretion, due to, for example, non-payment or any violation of your obligations under the Service Agreement or a violation of applicable law.
TERM COMMITMENT Do I have a term commitment? Yes,
12Months for existing customers who elect to have their Equipment shipped;
24 to 36 Months for all other customers.
THIS AGREEMENT TO MAINTAIN PROGRAMMING IS SEPARATE AND DIFFERENT FROM ANY OTHER AGREEMENT YOU MAY HAVE MADE WITH UMAXX™ AND IS FULLY ENFORCEABLE UNDER THESE TERMS.
RESTOCKING FEE (RF) . Can cancel my service?Yes, $199.00,
New & Existing Customers : The maximum fee is $199.00 for new customers. We prorate this fee, so for each month that you’ve fulfilled your programming term agreement, we deduct$8.30 for each said month.For example,new customers who have fulfilled 14 months of a 24-month agreement would see their RF reduced to $82.80 (i.e., $199.00 – [$8.30 x 14 months] = $82.80 ).
Right to Charge Fee Applicable to New& Existing Customers We reserve the right to charge this fee and or for any equipment that has not yet been paid for to the credit or debit card or bank account you have on file with us. We do not charge an RF if you decide to cancel your service early, so long as you maintain the base level of programming. However, uponcancellation of service,you are required to return theEquipment used in connectionwiththeseservicestoUMAXX™, as described in Part Two below, unless you qualify and exercise your option to purchase the Equipment by notifying us in writing at the time of cancellation
PART TWO:
MONTHLY FEES FOR UMAXX™ SET TOP BOX-RECEIVERS, ATSC 3.0 DONGLE(S) AND/OR OTHER MEDIA DEVICES Do I have to pay monthly Equipment fees? Yes, there is a fee of $9.99/mo. for each set top box-receiver and/or ATSC 3.0 Dongle(s) and/or other media devices on your account. If you have an All Included Package with up to 4 set top box-receivers, ATSC 3.0 Dongle(s) and/or other media devices, there are no additional fees on the first 4 devices except for the $9.99 per set top box, and $9.99/mo. for each thereafter. Fees are subject to change at any time. All 5G Internet Hardware such as FWA (Fixed Wireless Access), Home Gateway Devices and Mobile Hotspots are priced as low as $39.99 per month.
EQUIPMENT RETURN, NON-RETURN FEES What happens when I stop being a customer? If you cease to be our customer (whether voluntarily or involuntarily), you must contactUMAXX™ within seven (7) days of termination of your base level of programming to arrange for an Equipment return kit(s), and instructions on how to return all your Equipment (e.g., UMAXX™ Set Top Box-Receiver(s), ATSC 3.0 Dongle(s) and/or other media devices, 5G Internet Hardware such as FWA (Fixed Wireless Access), Home Gateway devices, and remote(s), as the case may be. All Equipment must be returned in good working order, normal wear and tear excepted. If we have not received your Equipment within 21 days of termination of your base level of programming, or if the Equipment is returned in damaged condition, we will charge you $199.00 for each standard UMAXX™ Set Top Box-Receiver, HD Set Top Box-Receiver, and each and for all 5G Internet Hardware such as FWA (Fixed Wireless Access) Home Gateway devices and Mobile Hotspots. To avoid these fees, please handle all Equipment with care during use and follow the return instructions promptly upon service termination. For all 5G Internet Hardware such as FWA (Fixed Wireless Access), Home Gateway devices and Mobile Hotspots, we will charge you the cost of your particular 5G device, which will either be $349.99, $419.99, $499.99, $599.99 or $699.99 depending on the hardware associated with your account. We reserve the right to charge these fees to the payment method we have on file for you (e.g., credit card, debit card or bank account). If you are leasing a DVR, HD or HD DVR Receiver and decide to terminate HD Access and/or any advanced Set Top Box-Receiver Service, as applicable, you agree to return such advanced Equipment (and replace with standard receiver(s) if you are not terminating your base level of programming) in accordance with this paragraph, or we will charge you the stated fees. Contact our Customer Service department at (866) 873-1399 for questions or additional details.
EQUIPMENT PURCHASE OPTION Certain customers may qualify for the option to purchase their leased Equipment at the end of their service term or upon cancellation of service. Eligibility for this purchase option is determined by us based on various factors, which may include but are not limited to: length of service, payment history, equipment type and condition, and current promotions or offers. If you believe you qualify and wish to exercise your right to purchase the Equipment, you must notify us at least ten (10) business days prior to the expiration of your service term, or at the time you request cancellation of your service. To notify us of your intent to purchase, contact our Customer Service department at (866) 873-1399. Upon receipt of your notification, we will review your account to determine your eligibility and, if you qualify, provide you with the purchase price for the Equipment, payment instructions and additional terms of purchase. We reserve the right to deny the purchase option in our sole discretion. If you do not notify us of your intent to purchase the Equipment as specified in this paragraph, you may forfeit your right to this option and will be required to return the Equipment as outlined in this ELO. Completion of the Equipment purchase is subject to full payment of the purchase price and any additional requirements communicated by us to you at the time of purchase. Upon completion of the purchase, ownership of the Equipment will transfer to you, and the Equipment lease provisions of this ELO will no longer apply. Please note that specific qualifications, pricing, and terms for the Equipment purchase option are subject to change at any time without notice and may vary based on individual circumstances. Contact our Customer Service department for the most up-to-date information regarding your eligibility and the current terms of this option.
LIMITED EQUIPMENT WARRANTY The Equipment provided to you is covered by a limited warranty from the manufacturer. Complete warranty information, including warranty registration, coverage and duration, will be provided with your Equipment upon delivery. Typically, manufacturers warrant their equipment to be free from defects in materials and workmanship under normal use for a specified period of time, which may vary depending on the specific equipment model. If you need to file a warranty claim, locate the warranty information provided with your Equipment and contact the manufacturer directly using the contact information provided in the warranty documentation. While we are not the warranty provider for any of the Equipment, our Customer Service department can assist you in identifying the correct manufacturer and locating your warranty information if needed. Please note this warranty information is general. Always refer to the specific warranty documentation provided with your Equipment for accurate and complete information regarding your warranty coverage.
WARRANTY AND LIABILITY DISCLAIMER TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND OR NATURE WHATSOEVER, EXPRESS OR IMPLIED, REGARDING ANY OF THE EQUIPMENT, INCLUDING ANY SOFTWARE UPDATES, WHICH ARE PROVIDED TO YOU “AS IS” AND “WITH ALL FAULTS”. AS STATED ABOVE, ANY AND ALL WARRANTY CLAIMS YOU MAY HAVE WITH RESPECT TO ANY OF THE EQUIPMENT ARE THE SOLE RESPONSIBILITY OF THE MANUFACTURER OF THE EQUIPMENT AND NOT US. IN ADDITION, WE SHALL NOT BE RESPONSIBLE OR LIABLE IN ANY WAY WHATSOEVER FOR ANY THIRD-PARTY CONTENT OR SERVICES ACCESSED THROUGH ANY OF THE EQUIPMENT. ALL SUCH DISCLAIMED WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE, ARE EXPRESSLY EXCLUDED. WE SHALL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY SPECIAL, PUNITIVE, ENHANCED, EXEMPLARY, INCIDENTAL, INDIRECT OR ANY OTHER CONSEQUENTIAL DAMAGES, OR FOR THE LOSS OR INABILITY TO ACCESS OR USE ANY OF THE EQUIPMENT OR FOR ANY SECURITY INCIDENT AFFECTING THE EQUIPMENT (WHERE SUCH SECURITY INCIDENT IS THROUGH NO FAULT OF UMAXX™) ARISING OUT OF, CONCERNING, OR RELATING TO ANY OF THE EQUIPMENT; IN EACH CASE, REGARDLESS OF WHETHERWE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE. YOU ACKNOWLEDGE AND AGREE THAT, AS BETWEEN YOU AND US, YOU SHALL BE SOLELY RESPONSIBLE FOR ANY AND ALL LOSSES, DAMAGES, AND/OR FOR THE ENTIRE COST OF ANY NECESSARY SERVICE OR REPAIR TO ANY OF THE EQUIPMENAND AGREE TO INDEMNIFY AND HOLD US HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, LIABILITIES, DAMAGES, COSTS AND EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES) ARISING OUT OF OR RELATED TO YOUR USE OF ANY OF THE EQUIPMENT This disclaimer and limitations of liability shall apply to all damages, liabilities and other losses of any every kind, at law, in equity or otherwise whether by breach of contract, tort (including negligence) or any other claim or cause of action. Some jurisdictions do not allow for disclaimed or excluded implied warranties, so some or all of these may not apply to you. In any such jurisdiction, our total liability will be limited to the fullest extent permitted by applicable law.
FORCE MAJEURE We shall not be liable for any failure or delay for performance of any of the Equipment or our associated obligations under the Service Agreement, including, but not limited to, the provision, functionality, or maintenance of any of the Equipment where such failure or delay is caused by any event beyond our reasonable control, including, but not limited to: acts of God, natural disasters, or extreme weather conditions; war, terrorism, riots, or civil unrest; governmental actions or changes in laws or regulations, or regulatory restrictions; widespread power outages, internet service disruptions, or satellite signal interruptions; cybersecurity incidents, large-scale hacking attempts or other security incidents or breaches affecting any of the Equipment or related services; unexpected failures of critical third-party services, technologies, or components necessary for the Equipment; labor disputes, strikes or shortages affecting our suppliers; electromagnetic interference or solar flares disrupting satellite or terrestrial signal transmissions; unexpected delays or interruptions in 5G network rollout or coverage expansion; sudden changes in 5G standards or regulations affecting fixed wireless access equipment; shortages of critical components specific to 5G fixed wireless access equipment; or, manufacturing or supply chain disruptions or shortage affecting any of the Equipment or parts or components necessary for the Equipment (each, a “ Force Majeure Event ”). You understand that a Force Majeure Event may result in temporary service interruptions, reduced functionality of the Equipment, or delays in equipment delivery and repair. In the event of a Force Majeure Event, we will take commercially reasonable steps that are available, if any, to minimize the impact as soon as commercially practicable. This paragraph shall not excuse your payment obligations for services rendered or Equipment provided prior to a Force Majeure Event.
CUSTOMER SERVICE In the event your Equipment does not operate, or you have any other issues or questions, contact us at (866) 873-1399.
APPLICABLE LAW This ELO shall be governed by, and construed in accordance with, the internal laws of the State of Florida, without giving effect to any choice or conflict of law principles (whether the State of Florida or any other jurisdiction) that would cause the application of law of any jurisdiction other than those of the State of Florida.
ARBITRATION Any dispute, claim or controversy arising out of or relating to the Service Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of the Service Agreement to arbitrate, shall be determined by binding arbitration in the City of Fort Lauderdale, Broward County, Florida before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures pursuant to its Streamlined Arbitration Rules and Procedures. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude you or us from seeking provisional remedies in aid of arbitration from a court of competent jurisdiction. In any arbitration arising out of or related to the Service Agreement, the arbitrator is not empowered to award any damages that are limited, excluded or otherwise disclaimed in the Service Agreement.
AUTOMATIC PAYMENT REAUTHORIZATION By accepting this ELO, you authorize us to automatically charge your chosen payment method (credit card, debit card or bank account) for your service fees, including monthly service charges, any additional fees or charges incurred (such as pay-per-view purchases or Equipment fees) and any applicable taxes. If you signed up for UMAXX™ service over the phone, online or through a retailer and enrolled in Auto Bill Pay, this serves as your confirmation and reauthorization of automatic payments. You are responsible for ensuring your payment method remains current and has sufficient funds to cover all charges.
BY SIGNING BELOW, I AGREE TO THE ABOVE TERMS AND CONDITIONS, EXPRESSLY AUTHORIZE UMAXX™, AT ITS SOLE OPTION, TO CHARGE ME THE FEES DESCRIBED ABOVE, REPRESENT AND WARRANT THAT I AM AT LEAST 18 YEARS OLD, AND THAT ALL INFORMATION SUPPLIED BY OR ABOUT ME IS ACCURATE AND COMPLETE.
CUSTOMER
Signature: ________________ Print Name: _________________ Date: __________________
|
SERVICE PROVIDER SUPERCLOUD INTERNATIONAL, INC.
Signature: _________________ Print Name: ________________ Title: _______________ Date: ________________ |
Contract No.: ________________________
EQUIPMENT | |||
---|---|---|---|
Equipment Quantity | Equipment Description | Serial # | Supplier Name and Contact |
_____ STB’s @ $9.99/mo. | [TBP] |
SuperCloud International, Inc. 401 E. Las Olas Blvd. Suite 130-152 Ft. Lauderdale, FL. 33301 1-866-873-1399 |
|
UMAXX Service Starting @ $69.99 per month | TV Service level - | ||
Netgear MR1100 - $599.00 | |||
Netgear MR6150 - $699.00 | |||
Vantiva Cobra 5 - $399.00 | |||
Nokia FWA 12 - $499.00 | |||
5G INDOOR ROUTER FX2000 - $499.00 |
Protecting your private information is our priority. This Statement of Privacy applies to the operation of the WFS© service website by Supercloud International, Inc. (“WFS”), and governs data collection and usage.
The WFS© website is a news, information, entertainment and social site. By using the WFS© website (“WFS© website”), you consent to the data practices described in this statement.
WFS© service
Collection of your Personal Information
WFS© may collect personally identifiable information, such as:
Information you provide us: We collect information you provide to us which includes:
your name, email address, address or postal code, payment method and telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; and
information collected when you choose to provide reviews or ratings, taste preferences, account settings, set preferences in your account, message, chat or otherwise provide information to us through our service or elsewhere.
If you purchase WFS© products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
WFS© may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, political affiliation, race, religion and may gather additional personal or non-personal information in the future.
Information we collect automatically: We collect information regarding you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer and other of your devices used to access our service (such as, gaming systems, smart TVs, mobile devices, and set top boxes). This information includes:
How you use our service, such as, the types of content you view or engage with and the frequency and duration of your activities, such as, title selections, watch and engagement history, search queries and social chat, such as, what you create or share, and message or communicate with others, such as, the people you communicate with the most or the groups you like to share with and how you interact with them.
How others use our service concerning you, such as, when they send a message to you or other users of our service that includes information about you, such as, when they share a message or photo or video clip to or from you or send a message to you, or upload, sync or import your contact information. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data throughWFS© public message board feature, this information may be collected and used by others. WFS©encourages you to review the privacy statements of websites you choose to link to fromWFS© so that you can understand how those websites collect, use and share your information. WFS©is not responsible for the privacy statements or other content on websites outside of theWFS©website. Other users of yourWFS© account will be able to access your information such as your watch history, ratings, reviews and account information (including your email address or other information in your account).
Information about your computer hardware and software, such as, your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the WFS© website.
Use of your Personal Information
WFS© collects and uses your personal information to operate its website(s) and deliver the services you have requested. WFS© may also use your personally identifiable information to inform you of other products or services available from WFS© and its affiliates. WFS© may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
WFS© does not sell, rent or lease its customer lists to third parties.
WFS© may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party.
WFS© may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to WFS©, and they are required to maintain the confidentiality of your information.
WFS© may keep track of the websites and pages our users visit within WFS©, in order to determine what WFS© services are the most popular. These data are used to deliver customized content and advertising within WFS© to customers whose behavior indicates that they are interested in a particular subject area. Examples of these data usages are:
Determining your general geographic location; providing localized content and marketing information; providing you with customized and personalized entertainment and viewing recommendations for movies, TV shows, music, video games and Ebooks; determining your Internet service provider; responding to your inquiries and requests; and verifying your account.
Preventing, detecting and investigating suspicious, potentially prohibited or illegal activities, including fraud; and enforcing our terms of service and policies.
Analyzing and understanding our audience; improving our service (including our user interface experiences), delivery optimization, content selection, and recommendation algorithms.
Selecting, showing and measuring ads and service to improve our advertising and measurement systems’ reach and effectiveness both on and off the WFS© service.
WFS© will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WFS© or the WFS© site; (b) protect and defend the rights or property of WFS© and the service; and, (c) act under exigent circumstances to protect the personal safety of users of WFS©, or the public.
Other Websites, Platforms and Applications
The WFS© service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the WFS© service through platforms such as gaming systems, smart TVs, smart phones, other mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the WFS© service.
Use of Cookies
The WFS© website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize WFS© pages, or register with the WFS© site or services, a cookie helps WFS© to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same WFS© website, the information you previously provided can be retrieved, so you can easily use the WFS© features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the WFS© services or websites you visit.
Managing Your Own Information
You can manage through the log tool the content and information you share when you use the WFS© service. You can also download information associated with your account through our information download tool. We store data for as long as it is necessary to provide products and services to you and others, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services. You can delete your account any time. When you delete your account, we delete things you have posted. Keep in mind that information that others have shared about you is not part of your account and will not be deleted when you delete your account.
Disconnecting yourWFS© Account from Third Party Websites
You will be able to connect your WFS©account to third party accounts, such as, social network sites. BY CONNECTING YOUR WFS©ACCOUNT TO YOUR THIRD PARTYACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time.
Children under eighteen
You must be 18 years of age or older to subscribe to the WFS©service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian. If you are under the age of eighteen, you must ask your parent or guardian to use this website.
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, WFS© uses VeriSign. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
VeriSign is an independent, third-party company engaged in the development of digital trust. VeriSign provides authentication of Internet services, digital identity and intellectual property. By clicking on the VeriSign logo, the VeriSign website will serve up a web page that confirms that WFS© is "VeriSign Authenticated."
WFS© opt-out and unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Please note that you cannot unsubscribe from certain email or other correspondence from us, such as, messages relating to your account status or transactions. Users may opt-out of receiving any other communications from WFS© by contacting us here:
Web page:
www.supercloudintl.com
Email:
info@supercloudintl.com
Phone:
Changes to this Statement
WFS©will occasionally update this Statement of Privacy to reflect company and customer feedback. WFS© encourages you to periodically review this Statement to be informed of how WFS© is protecting your information.
Contact Information WFS©welcomes your questions or comments regarding this Statement of Privacy.
If you believe that WFS© has not adhered to this Statement, please contact WFS© at:
Robert Epstein
Partner
Cowen, DeBaets, Abrahams & Sheppard LLP
41 Madison Avenue, 38 th fl., New York, NY 10010
tel: 212-974-7474 / fax: 212-974-8474
repstein@cdas.com / www.cdas.com
Effective as of November 2, 2020
Thank you for shopping at WFS©
Please read this policy carefully. This is the Return and Refund Policy of WFS©
This Return and Refund Policy for WFS© is managed by Terms Feed Return Refund Policy Generator .
We issue refunds for digital products within 7 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 1-866-873-1399
By email: TEL: info@supercloudintl.com
By visiting this page on our website: WWW.WHEREFREEDOMSPEAKS
Welcome to WFS© Powered by Supercloud International, Inc.
The umaxx.tv service website is owned, operated, powered, and brought to you by Supercloud International, Inc. (WFS©). The umaxx.tv service website is a news, information, entertainment and social site (“WFS©servicewebsite”).
Summary
This is the official Terms of Service Agreement (“Agreement” or “Terms”) between you and WFS© for you to use the WFS©service website WFS©. WFS© service website. By clicking the “AGREE” button, at the end of this Agreement, you have agreed to be bound by this Agreement.
By using the WFS© service website, you agree that you will abide by the terms of the Agreement and any additional terms that govern certain products and/or services as may be presented on the WFS© service website. This Agreement will remain in full force and effect as long as you are a user of the WFS© service website. In the event of the termination of your account, service or feature, you will still be bound by your obligations under this Agreement.
The word "use" in this Agreement means any time an individual (a "user"), directly or indirectly, does or attempts to access or use any function, service or feature of the WFS© service website. This Agreement does not cover your rights or responsibilities with respect to third party content, sites or links that may direct you away from the WFS© service website. This is the entire and only Agreement between you and WFS© regarding the use of the WFS© service website. This Agreement cannot be modified, except with explicit written approval by WFS©. WFS© service website via a personal computer, a mobile or set top device or any other technology or device now known or hereafter developed or discovered (each, a "Device").
The Service
The word “Service” in this Agreement means the entertainment products that are presented on the WFS©service WFS© grants you a limited, non-exclusive, non-transferable, license to access the service. You agree to use the Service in accordance with all applicable laws and this Agreement.
The number of Devices on which you may simultaneously use the Service is limited to your subscription information. You can go to and change subscription information on the "Log In" page to see the number of Devices on which you may simultaneously use the Service.
WFS© continually updates the Service. WFS© reserves the right in its sole and absolute discretion to make changes from time to time and without notice of how WFS©offers WFS© Privacy Policy is incorporated herein and made a part of this Agreement. WFS© Privacy WFS©Privacy WFS©Privacy Privacy Tab on the WFS©service WFS© makes no representations or warranties about the quality of the Device that you choose to use to experience the Service. WFS© may terminate or restrict your use of the Service, without compensation or notice if you are, or if WFS© suspects that you are (i) in violation of this Agreement or (ii) engaged in illegal or improper use of the Service.
Eligibility to Use the Service
You must be 18 years of age or older and live in a (MDU) Multiple Dwelling Unit (HOA, COA, Apartment, Student Housing, Senior Housing, Hotel/Motel ect…) to subscribe to the Service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian. If you are under the age of eighteen, you must ask your parent or guardian to use this website.
All registration information you submit to the WFS©service website
If you provide information that is untrue, inaccurate, not current or incomplete, WFS© has the right to suspend or terminate your subscription (in whole or in part) and refuse any and all current or future use by you of the Service (or any portion thereof), in the sole discretion of WFS©,
If you do not meet the eligibility requirements or, if for any reason, you do not agree with all of the terms of this Agreement, you must immediately discontinue accessing or using the Service and you may not access or use the WFS© service website at any time in the future.
Proprietary Rights
WFS© and its licensors, solely and exclusively, own or control all right, title and interest in the WFS© website and the content you experience as the user including copyright, trademark, and patents (the “Proprietary Rights”). All Proprietary Rights are protected under U.S. Federal, State and international law.
The Services are noncommercial, non-exclusive, non-assignable, non-transferable and limited to personal use only, and for no other purpose. Any unauthorized or prohibited use of any content may subject you to civil liability, criminal prosecution, or both, under applicable federal, state, local laws, or applicable foreign laws, rules, regulations and treaties. WFS© will enforce aggressively, to the fullest extent of the law, any such unauthorized use.
Digital Millennium Copyright Act
If you are a copyright owner or an agent thereof and believe that any content on the Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing the Designated Agent of WFS© (as set forth below) with the following information in writing (see 17 U.S.C. 512(c)(3) for further details):
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Services are covered by a single notification, a representative list of such works on the Services;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if applicable, e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Written notification of claimed infringement must be submitted to the following Designated Agent:
Robert Epstein
Partner
Cowen, DeBaets, Abrahams & Sheppard LLP
41 Madison Avenue, 38 th fl., New York, NY 10010
tel: 212-974-7474 / fax: 212-974-8474
repstein@cdas.com / www.cdas.com
For clarity, only DMCA notices should be sent to the Designated Agent and any other feedback, comments, requests for technical support, and other communications should be directed toWFS©Customer Service by sending an email to info@supercloudintl.com You acknowledge and agree that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.
If you believe that your content, which was removed (or to which access was disabled), is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to applicable law, to make such content available to WFS©for WFS©.
- Your physical or electronic signature;
- Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
- A statement that you have a good faith belief that the content was removed or disabled as a result of a mistake or a misidentification of the content; and
- Your name, address, telephone number, and, if applicable, e-mail address, and a statement that you shall accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, WFS© may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider or the User, the removed content may be replaced, or access to it restored, in 10 (10) to 14 (fourteen) business days or more after receipt of the counter-notice, at WFS© sole discretion.
Acceptance of the Terms
You are licensed to use the Service pursuant to this Agreement. Your access to and use of the Service is conditioned on your acceptance of and compliance with this Agreement. By accessing or using the Service you agree to be bound by this Agreement. By clicking the “AGREE” button, at the end of this Agreement, you have agreed to be bound by this Agreement.
Changes to the Terms
WFS© has the sole and absolute discretion to change and update this Agreement and reserves the right to do so without notice to you. Unless otherwise stated, changes to this Agreement are made immediately effective and represent the current version of this Agreement. The current version of this Agreement supersedes previous versions. Your continued access to and use of the Service establishes that you agree to be bound by the current version of this Agreement. If you reject or do not agree with the changes or updates to this Agreement or any part of the current Agreement, you must not access or use the Service.
Authorized Jurisdictions
The Services are available in the United States and its territories (each, an "Authorized Jurisdiction", and collectively, the "Authorized Jurisdictions"). WFS© may add or remove countries and/or territories from the list of Authorized Jurisdictions at any time and without any notice, liability, or obligation to you with respect to each such territory.
Intellectual Property: Copyright, Trademark, Patent
WFS© is granting you, upon using the Service pursuant to this Agreement, a strictly limited license to use its intellectual property, namely its copyrights, trademarks and patents and those of its licensors (“Intellectual Property”) and then only in connection with your authorized use of the Service under this Agreement. The copyright to the content included in or made available through the Service is the property of WFS© or its content suppliers. Graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Service are trademarks or trade dress of WFS©. WFS© that appear in the Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored byWFS©. The WFS© website operations are pursuant to patented or patent pending licensed authority. The Intellectual Property of WFS© is protected by United States and international law and is available only for your use of the Service on the WFS© website pursuant and subject to the terms of this Agreement as aforesaid
Privacy & Cookies
Personally identifying information is subject to the Privacy Policy of WFS©, WFS© to understand the privacy practices and use of cookies.
Passwords & Account Access
The user who created the account and whose payment method is charged is referred to here as the “Account Owner”. The Account Owner has access and control over the WFS© account. The Account Owner's control is exercised through use of the Account Owner's password. To maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting WFS© Customer Service (See Customer Service) and potentially altering the Account Owner's control, the Account Owner should not reveal the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with the user’s account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your user account.
In order to provide you with ease of access to your account and to help administer the service WFS© implements technology that enables, WFS©to WFS© ready devices, compatible devices or website.
BY SHARING THE SERVICE PASSWORD OR ALLOWING OTHERS TO ACCESS YOUR ACCOUNT, THE ACCOUNT OWNER AGREES TO BE RESPONSIBLE FOR ASSURING THAT HOUSEHOLD MEMBERS COMPLY WITH THE TERMS AND SUCH ACCOUNT OWNER SHALL BE RESPONSIBLE FOR THE ACTIONS OF THE HOUSEHOLD MEMBERS.
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the WFS©service WFS© reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent or other illegal activity. WFS© is not obligated to credit or discount a membership for holds placed on the account by either a representative of WFS© or by the automated processes of WFS©.
Use of Information Submitted
WFS© may use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us, including responses to questionnaires or through postings to the Service, including the WFS© service website and user interfaces ("Feedback"), or may use any content you generate through the WFS© social chat feature (“Chat”) (collectively the “Information Submitted”). WFS© may use the Information Submitted without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Service. In addition, you agree not to enforce any "moral rights" in and to Feedback or Chat, to the extent permitted by applicable law.
Subscription
Ongoing Subscription. Your subscription, which may start with a free trial, will continue month-to-month unless and until you cancel your subscription or WFS© terminates it. You must have Internet access and provide WFS© with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the Service. WFS©will
Differing Subscriptions. WFS© may offer a number of subscription plans, including special promotional plans or subscriptions with differing conditions and limitations. Any materially different terms from those described in these Terms of Use will be disclosed at your sign-up or in other communications made available to you. WFS© reserves the right to modify, terminate or otherwise amend the WFS© offered subscription plans.
Free Trials
Your subscription may start with a free trial. The free trial period of your subscription lasts for seven (7) days, or as otherwise specified during sign-up. Free trials may not be combined with any other offers. Free trials are for new and certain former subscribers only. The Service reserves the right, in its absolute discretion, to determine your free trial eligibility.
WFS© will begin billing your Payment Method for monthly subscription fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period. To view the specific details of your subscription, including monthly subscription price and end date of your free trial period, visit the WFS© service website and click the “login” link at the top of any WFS© service website page to go to your account details. WFS©may
You will not receive a notice from us that your free trial period has ended or that the paying portion of your subscription has begun. CLICK THE "LOGIN" LINK AT THE TOP OF ANY WFS© SERVICE WEBSITE PAGE TO GO TO YOUR ACCOUNT AND FIND CANCELLATION INSTRUCTIONS. WFS© will continue to bill your Payment Method on a monthly basis for your subscription fee until you cancel.
Billing
Recurring Billing. By starting your subscription, you authorize us to charge you a monthly subscription fee at the then current rate, and any other charges you may incur in connection with your use of the Service to your Payment Method. You acknowledge that the amount billed each month may vary from month to month for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
Restocking Fee (RSF)
In an effort to keep our rates as low as possible for our valued subscribers, your service to the WFS© experience assumes you will be enjoying our product for at least a 12-month timeframe in order for us to cover the cost of the Set-Top Box (“STB”). The purchase price of the (“STB”) is included in your service with NO Out-Of-Pocket expense to you. If you cancel your service to WFS© before you have completed the 12th month, you may be subject to a Restocking Fee (“RSF”). We reserve the right to charge an RSF to the Payment Method you have on file with us. The maximum RSF is $192 per STB, prorated at $16 per month over 12 months. For example a new customer with one STB who cancels their service to WFS© after 7 months may be charged a RSF of $80 (5 months remaining x $16 per month).
Price Changes. WFS© reserves the right to adjust pricing for the Service or any components thereof in any manner and at any time as WFS© may determine in the sole and absolute discretion of WFS©.
Billing Cycle. The subscription fee for the Service will be billed at the beginning of the paying portion of your subscription and each month thereafter unless and until you cancel your subscription. WFS© will automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your paying subscription. Subscription fees are fully earned upon payment. WFS© reserves the right to change the timing of the billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying subscription began on a day not contained in a given month, WFS© may bill your Payment Method on a day in the applicable month or such other day as WFS© deems appropriate. For example, if you started your subscription or became a paying subscriber on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Subscription. Visit our website and click on the "Log In" link to go to your Account page to see the commencement date for your next renewal period. WFS© may authorize your Payment Method in anticipation of subscription or service-related charges. As used in these Terms, "billing" shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, month or monthly refers to your billing cycle.
No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the Service through the end of your current billing period. At any time, and for any reason, WFS© may provide a refund, discount, or other consideration to some or all of theWFS©subscribers ("credits"). The amount and form of such credits, and the decision to provide them, are at the sole and absolute discretion of WFS©.
Payment Methods. You may edit your Payment Method information by visiting the WFS© service website and clicking on the "Log In" link, available at the top of the pages of the WFS©Website. WFS©Service.
Cancellation. You may cancel your subscription at any time, and you will continue to have access to the Service through the end of your monthly billing period. WFS© DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED MOVIES OR TV SHOWS. To cancel, go to the "Log In" page on the WFS© Website and follow the instructions for cancellation.
Disclaimer of Warranties
YOUR USE OF, AND RELIANCE ON, ANY ADVICE OR INFORMATION OBTAINED FROM OR THROUGH THIS WFS© SERVICE SITE AND/OR WFS.TV INTERACTIVE SERVICE IS AT YOUR OWN RISK. ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED WITHIN OR AVAILABLE THROUGH THIS WFS© SERVICE SITE OR WFS© INTERACTIVE SERVICE ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS. WFS© MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WFS© SERVICE SITE WFS© DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THIS WFS©SERVICE SITE WFS© SERVICE SITE AND/OR ITS SERVER WILL BE FREE OF VIRUSES AND/OR OTHER HARMFUL COMPONENTS. WFS.TV DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY MATERIAL OF ANY KIND CONTAINED WITHIN THIS WFS© SERVICE SITE FOR ANY PURPOSE, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTENT.
WFS© IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF SUBSCRIPTION OR OTHER ORDERS OR WFS.TV INTERACTIVE SERVICES, OR ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL IN NATURE.
Exceptions
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, LIABILITIES AND DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, WFS© LIABILITY
Limitations on Liability
In no event shall WFS© its subsidiaries, affiliates, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available this WFS© Service Website and its contents, be liable to any person or entity whatsoever for any direct, indirect, incidental, special, compensatory, consequential, or punitive damages or any damages whatsoever, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) your inability to use, unauthorized use of, performance or non-performance of this WFS© Service Website; WFS© Service Website or any information, software, products, services, and related graphics obtained through this WFS©Service Website; WFS© Service Website; (vii) any property damage including damage to your Device or computer system caused by viruses or other harmful components, during or on account of access to or use of this WFS©Service Website WFS© Service Website or the Service. The limitations of liability shall apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if WFS© has been advised of the possibility of damages.
Indemnification
You agree to indemnify and hold harmless WFS©, WFS©service website WFS©in
Governing Law and Disputes
Governing Law. This Agreement, including all claims relating to or arising hereof or breach thereof, whether sounding in contract, tort, or otherwise, will be governed and construed in accordance with the laws of the state of Florida, excluding its choice-of-law principles.
Applicability of Section. The terms of this section will apply to all disputes that may arise out of, are connected with, or relate to this Agreement or the Services, subject only to the following exceptions: (1) if WFS© reasonably believes that you have in any manner acted or failed to act in any manner that may cause harm to us or any third party, WFS© may seek injunctive or other appropriate relief in any court of competent jurisdiction; or (2) any dispute may, at the option of the claiming party, be resolved in small claims court under the laws of the State of Florida, provided that all claims by all parties in the dispute (i) fall within the jurisdiction of the small claims court, and (ii) were unsuccessfully resolved through the required Informal Resolution procedure (See “Informal Resolution”). Furthermore, in no event will the terms of this section limit WFS© ability to investigate complaints or reported violations of this Agreement, or to take any action WFS© deems
Informal Resolution. If you have any dispute with us or any related third party, arising out of, relating to, or connected with this Agreement or the Service, you agree to contact us directly and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account); and give us thirty (30) days from the date of filing your written description with us within which to resolve the dispute to your reasonable satisfaction. If WFS© does not resolve the dispute through good faith negotiations under this informal process, you may pursue the dispute in accordance with the arbitration agreement (See “Arbitration Agreement”).
Limitation of Actions. Regardless of any statute or law to the contrary, any claim or cause of action you may have arising out of, relating to, or connected with your use of the Services, must be filed within twelve (12) months of the date the facts giving rise to the suit were known or should have been known by you, or forever be barred.
Customer Service
If you need assistance with your account, click on the "Help" link at the bottom right hand corner of the WFS© service website at any time and you will be directed to customer service (“Customer Service”). There you will find the answers to many frequently asked questions and information on reaching a Customer Service representative. In certain instances, Customer Service may best be able to assist you by using a remote access support tool through which WFS©has WFS© will assist you through the means of support you select. By selecting a support tool, you are consenting to access from WFS© to you and your devices as is applicable through that support tool. You should not select a support tool if you do not consent to a Customer Service representative having access to you and your devices as is applicable through that support tool. In the event of any conflict between this Agreement and information provided by Customer Service or other portions of the WFS©service website,
Force Majeure
WFS© shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of WFS© that includes, but is not limited to, unforeseen circumstances or cause beyondWFS©control, such as, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF SERVICE AGREEMENT AND AGREE THAT MY USE OF THE WFS© SERVICE WEBSITE AND TOOLS IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS TERMS OF SERVICE AGREEMENT.
WFS™ EQUIPMENT LEASE TO OWN AGREEMENT
Thank you for choosing WFS™! This Equipment Lease to Own Agreement (“ ELO ”) has important terms and conditions regarding your lease of equipment and option to own from WFS™ - a SuperCloud International, Inc. brand. By “ Equipment ,” we mean the WFS™ Set Top Box-Receiver(s), 5G FWA (Fixed Wireless Access), Home Gateway Devices, VPN Router(s), Remote Control(s), and any and all other related items and accessories you received from us, excluding the cabling, pursuant to your WFS™ order.
This ELO and its attached Schedule “A”, along with your agreement to the WFS™ online Terms of Service Agreement and the WFS™ Refund Policy that you received with your WFS™ Order Confirmation, comprise the terms of your services agreement with WFS™ (collectively all of these are referred to as your “ Service Agreement ” throughout this ELO). In the event any terms of this ELO conflict with or are inconsistent with the terms of the WFS™ Terms of Service Agreement and/or WFS™ Refund Policy, the terms of this ELO shall govern. This ELO applies to you, as the individual leasing the Equipment and subscriber to the WFS™ services described below and in your Service Agreement. The terms of this ELO shall be binding on and be the sole responsibility of you. You understand and agree that you are directly responsible for the Equipment and for the WFS™ services, including payments of the foregoing, irrespective of the entity that marketed any of these to you. You agree that you did not buy any of the Equipment, do not own any of the Equipment, and you must use and return all the Equipment as described in this ELO. You are not authorized and have no right to sell, sublease, lend, give away, transfer, assign, pledge, mortgage, alter or tamper with any of the Equipment or any of its parts or components. You accept this ELO by doing any of the following: (i) providing your written or electronic signature; (ii) activating service; (iii) paying for service; and/or (iv) using the service after making a change or addition that would require another ELO .
Part One of this ELO only applies to new and existing customers: (i) who decide to upgrade or add an additional WFS™ Set Top Box-Receiver(s) or ATSC 3.0 Dongle(s) and/or other media devices to their account; or (ii) who have completed their original programming term and swap like-for-like Set Top Box-receiver(s)/ATSC 3.0 Dongle(s) and/or other media devices (e.g., standard definition for standard definition, HD for HD, etc.) at no cost.If you received this ELO in connection with replacing like-for-like Set Top Box-Receiver(S)/ATSC 3.0 Dongle(s) and/or other media devices because of a defect, you are still bound by the Service Agreement and the Early Termination Fee provisions of your original Equipment Lease Agreement or Equipment Lease to Own Equipment Agreement, as applicable, as well as Part Two below, which applies to all customers. If you accepted an offer that does not require a programming term commitment, you are bound by Part Two only.
PART ONE:
PROGRAMMING AGREEMENT COMMITMENT Do I have a programming commitment? To keep costs down for you, we provide premium 5G FWA, Home Gateway devices, 5G Mobile Hotspots and Set Top Box-Receiver equipment and standard installation at a reduced cost. In exchange, we ask that you remain a customer for either 12, 24 or 36 months. Specifically, you agree that, within 30 days of getting the Equipment (either provided to you or installed professionally), you will activate your 5G FWA, Home Gateway devices, 5G Mobile Hotspots, Set Top Box-Receiver(S)/ATSC 3.0 Dongle(s) and/or other media devices and will subscribe to at least a base level of programming, valued at $69.99/mo. or above, which may consist of either (i) a WFS™ base programming package (English or Spanish language); or, (ii) a qualifying international language a la carte service bundled with either WFS PLUS™ or WFS XSTREAM™.Set Top Box w/Content starts at $69.99/mo. The minimum lease term is 12 months. At the end of your service term commitment, your service and Service Agreement will automatically continue on a month-to-month basis until such time that you cancel it or we terminate it, as we determine in our reasonable sole discretion, due to, for example, non-payment or any violation of your obligations under the Service Agreement or a violation of applicable law.
TERM COMMITMENT Do I have a term commitment? Yes,
12Months for existing customers who elect to have their Equipment shipped;
24 to 36 Months for all other customers.
THIS AGREEMENT TO MAINTAIN PROGRAMMING IS SEPARATE AND DIFFERENT FROM ANY OTHER AGREEMENT YOU MAY HAVE MADE WITH WFS™ AND IS FULLY ENFORCEABLE UNDER THESE TERMS.
RESTOCKING FEE (RF) . Can cancel my service?Yes, $199.00,
New & Existing Customers : The maximum fee is $199.00 for new customers. We prorate this fee, so for each month that you’ve fulfilled your programming term agreement, we deduct$8.30 for each said month.For example,new customers who have fulfilled 14 months of a 24-month agreement would see their RF reduced to $82.80 (i.e., $199.00 – [$8.30 x 14 months] = $82.80 ).
Right to Charge Fee Applicable to New& Existing Customers We reserve the right to charge this fee and or for any equipment that has not yet been paid for to the credit or debit card or bank account you have on file with us. We do not charge an RF if you decide to cancel your service early, so long as you maintain the base level of programming. However, uponcancellation of service,you are required to return theEquipment used in connectionwiththeseservicestoWFS™, as described in Part Two below, unless you qualify and exercise your option to purchase the Equipment by notifying us in writing at the time of cancellation
PART TWO:
MONTHLY FEES FOR WFS™ SET TOP BOX-RECEIVERS, ATSC 3.0 DONGLE(S) AND/OR OTHER MEDIA DEVICES Do I have to pay monthly Equipment fees? Yes, there is a fee of $9.99/mo. for each set top box-receiver and/or ATSC 3.0 Dongle(s) and/or other media devices on your account. If you have an All Included Package with up to 4 set top box-receivers, ATSC 3.0 Dongle(s) and/or other media devices, there are no additional fees on the first 4 devices except for the $9.99 per set top box, and $9.99/mo. for each thereafter. Fees are subject to change at any time. All 5G Internet Hardware such as FWA (Fixed Wireless Access), Home Gateway Devices and Mobile Hotspots are priced as low as $39.99 per month.
EQUIPMENT RETURN, NON-RETURN FEES What happens when I stop being a customer? If you cease to be our customer (whether voluntarily or involuntarily), you must contactWFS™ within seven (7) days of termination of your base level of programming to arrange for an Equipment return kit(s), and instructions on how to return all your Equipment (e.g., WFS™ Set Top Box-Receiver(s), ATSC 3.0 Dongle(s) and/or other media devices, 5G Internet Hardware such as FWA (Fixed Wireless Access), Home Gateway devices, and remote(s), as the case may be. All Equipment must be returned in good working order, normal wear and tear excepted. If we have not received your Equipment within 21 days of termination of your base level of programming, or if the Equipment is returned in damaged condition, we will charge you $199.00 for each standard WFS™ Set Top Box-Receiver, HD Set Top Box-Receiver, and each and for all 5G Internet Hardware such as FWA (Fixed Wireless Access) Home Gateway devices and Mobile Hotspots. To avoid these fees, please handle all Equipment with care during use and follow the return instructions promptly upon service termination. For all 5G Internet Hardware such as FWA (Fixed Wireless Access), Home Gateway devices and Mobile Hotspots, we will charge you the cost of your particular 5G device, which will either be $349.99, $419.99, $499.99, $599.99 or $699.99 depending on the hardware associated with your account. We reserve the right to charge these fees to the payment method we have on file for you (e.g., credit card, debit card or bank account). If you are leasing a DVR, HD or HD DVR Receiver and decide to terminate HD Access and/or any advanced Set Top Box-Receiver Service, as applicable, you agree to return such advanced Equipment (and replace with standard receiver(s) if you are not terminating your base level of programming) in accordance with this paragraph, or we will charge you the stated fees. Contact our Customer Service department at (866) 873-1399 for questions or additional details.
EQUIPMENT PURCHASE OPTION Certain customers may qualify for the option to purchase their leased Equipment at the end of their service term or upon cancellation of service. Eligibility for this purchase option is determined by us based on various factors, which may include but are not limited to: length of service, payment history, equipment type and condition, and current promotions or offers. If you believe you qualify and wish to exercise your right to purchase the Equipment, you must notify us at least ten (10) business days prior to the expiration of your service term, or at the time you request cancellation of your service. To notify us of your intent to purchase, contact our Customer Service department at (866) 873-1399. Upon receipt of your notification, we will review your account to determine your eligibility and, if you qualify, provide you with the purchase price for the Equipment, payment instructions and additional terms of purchase. We reserve the right to deny the purchase option in our sole discretion. If you do not notify us of your intent to purchase the Equipment as specified in this paragraph, you may forfeit your right to this option and will be required to return the Equipment as outlined in this ELO. Completion of the Equipment purchase is subject to full payment of the purchase price and any additional requirements communicated by us to you at the time of purchase. Upon completion of the purchase, ownership of the Equipment will transfer to you, and the Equipment lease provisions of this ELO will no longer apply. Please note that specific qualifications, pricing, and terms for the Equipment purchase option are subject to change at any time without notice and may vary based on individual circumstances. Contact our Customer Service department for the most up-to-date information regarding your eligibility and the current terms of this option.
LIMITED EQUIPMENT WARRANTY The Equipment provided to you is covered by a limited warranty from the manufacturer. Complete warranty information, including warranty registration, coverage and duration, will be provided with your Equipment upon delivery. Typically, manufacturers warrant their equipment to be free from defects in materials and workmanship under normal use for a specified period of time, which may vary depending on the specific equipment model. If you need to file a warranty claim, locate the warranty information provided with your Equipment and contact the manufacturer directly using the contact information provided in the warranty documentation. While we are not the warranty provider for any of the Equipment, our Customer Service department can assist you in identifying the correct manufacturer and locating your warranty information if needed. Please note this warranty information is general. Always refer to the specific warranty documentation provided with your Equipment for accurate and complete information regarding your warranty coverage.
WARRANTY AND LIABILITY DISCLAIMER TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND OR NATURE WHATSOEVER, EXPRESS OR IMPLIED, REGARDING ANY OF THE EQUIPMENT, INCLUDING ANY SOFTWARE UPDATES, WHICH ARE PROVIDED TO YOU “AS IS” AND “WITH ALL FAULTS”. AS STATED ABOVE, ANY AND ALL WARRANTY CLAIMS YOU MAY HAVE WITH RESPECT TO ANY OF THE EQUIPMENT ARE THE SOLE RESPONSIBILITY OF THE MANUFACTURER OF THE EQUIPMENT AND NOT US. IN ADDITION, WE SHALL NOT BE RESPONSIBLE OR LIABLE IN ANY WAY WHATSOEVER FOR ANY THIRD-PARTY CONTENT OR SERVICES ACCESSED THROUGH ANY OF THE EQUIPMENT. ALL SUCH DISCLAIMED WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE, ARE EXPRESSLY EXCLUDED. WE SHALL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY SPECIAL, PUNITIVE, ENHANCED, EXEMPLARY, INCIDENTAL, INDIRECT OR ANY OTHER CONSEQUENTIAL DAMAGES, OR FOR THE LOSS OR INABILITY TO ACCESS OR USE ANY OF THE EQUIPMENT OR FOR ANY SECURITY INCIDENT AFFECTING THE EQUIPMENT (WHERE SUCH SECURITY INCIDENT IS THROUGH NO FAULT OF WFS™) ARISING OUT OF, CONCERNING, OR RELATING TO ANY OF THE EQUIPMENT; IN EACH CASE, REGARDLESS OF WHETHERWE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE. YOU ACKNOWLEDGE AND AGREE THAT, AS BETWEEN YOU AND US, YOU SHALL BE SOLELY RESPONSIBLE FOR ANY AND ALL LOSSES, DAMAGES, AND/OR FOR THE ENTIRE COST OF ANY NECESSARY SERVICE OR REPAIR TO ANY OF THE EQUIPMENAND AGREE TO INDEMNIFY AND HOLD US HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, LIABILITIES, DAMAGES, COSTS AND EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES) ARISING OUT OF OR RELATED TO YOUR USE OF ANY OF THE EQUIPMENT This disclaimer and limitations of liability shall apply to all damages, liabilities and other losses of any every kind, at law, in equity or otherwise whether by breach of contract, tort (including negligence) or any other claim or cause of action. Some jurisdictions do not allow for disclaimed or excluded implied warranties, so some or all of these may not apply to you. In any such jurisdiction, our total liability will be limited to the fullest extent permitted by applicable law.
FORCE MAJEURE We shall not be liable for any failure or delay for performance of any of the Equipment or our associated obligations under the Service Agreement, including, but not limited to, the provision, functionality, or maintenance of any of the Equipment where such failure or delay is caused by any event beyond our reasonable control, including, but not limited to: acts of God, natural disasters, or extreme weather conditions; war, terrorism, riots, or civil unrest; governmental actions or changes in laws or regulations, or regulatory restrictions; widespread power outages, internet service disruptions, or satellite signal interruptions; cybersecurity incidents, large-scale hacking attempts or other security incidents or breaches affecting any of the Equipment or related services; unexpected failures of critical third-party services, technologies, or components necessary for the Equipment; labor disputes, strikes or shortages affecting our suppliers; electromagnetic interference or solar flares disrupting satellite or terrestrial signal transmissions; unexpected delays or interruptions in 5G network rollout or coverage expansion; sudden changes in 5G standards or regulations affecting fixed wireless access equipment; shortages of critical components specific to 5G fixed wireless access equipment; or, manufacturing or supply chain disruptions or shortage affecting any of the Equipment or parts or components necessary for the Equipment (each, a “ Force Majeure Event ”). You understand that a Force Majeure Event may result in temporary service interruptions, reduced functionality of the Equipment, or delays in equipment delivery and repair. In the event of a Force Majeure Event, we will take commercially reasonable steps that are available, if any, to minimize the impact as soon as commercially practicable. This paragraph shall not excuse your payment obligations for services rendered or Equipment provided prior to a Force Majeure Event.
CUSTOMER SERVICE In the event your Equipment does not operate, or you have any other issues or questions, contact us at (866) 873-1399.
APPLICABLE LAW This ELO shall be governed by, and construed in accordance with, the internal laws of the State of Florida, without giving effect to any choice or conflict of law principles (whether the State of Florida or any other jurisdiction) that would cause the application of law of any jurisdiction other than those of the State of Florida.
ARBITRATION Any dispute, claim or controversy arising out of or relating to the Service Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of the Service Agreement to arbitrate, shall be determined by binding arbitration in the City of Fort Lauderdale, Broward County, Florida before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures pursuant to its Streamlined Arbitration Rules and Procedures. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude you or us from seeking provisional remedies in aid of arbitration from a court of competent jurisdiction. In any arbitration arising out of or related to the Service Agreement, the arbitrator is not empowered to award any damages that are limited, excluded or otherwise disclaimed in the Service Agreement.
AUTOMATIC PAYMENT REAUTHORIZATION By accepting this ELO, you authorize us to automatically charge your chosen payment method (credit card, debit card or bank account) for your service fees, including monthly service charges, any additional fees or charges incurred (such as pay-per-view purchases or Equipment fees) and any applicable taxes. If you signed up for WFS™ service over the phone, online or through a retailer and enrolled in Auto Bill Pay, this serves as your confirmation and reauthorization of automatic payments. You are responsible for ensuring your payment method remains current and has sufficient funds to cover all charges.
BY SIGNING BELOW, I AGREE TO THE ABOVE TERMS AND CONDITIONS, EXPRESSLY AUTHORIZE WFS™, AT ITS SOLE OPTION, TO CHARGE ME THE FEES DESCRIBED ABOVE, REPRESENT AND WARRANT THAT I AM AT LEAST 18 YEARS OLD, AND THAT ALL INFORMATION SUPPLIED BY OR ABOUT ME IS ACCURATE AND COMPLETE.
CUSTOMER
Signature: ________________ Print Name: _________________ Date: __________________
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SERVICE PROVIDER SUPERCLOUD INTERNATIONAL, INC.
Signature: _________________ Print Name: ________________ Title: _______________ Date: ________________ |
Contract No.: ________________________
EQUIPMENT | |||
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Equipment Quantity | Equipment Description | Serial # | Supplier Name and Contact |
_____ STB’s @ $9.99/mo. | [TBP] |
SuperCloud International, Inc. 401 E. Las Olas Blvd. Suite 130-152 Ft. Lauderdale, FL. 33301 1-866-873-1399 |
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WFS Service Starting @ $69.99 per month | TV Service level - | ||
Netgear MR1100 - $599.00 | |||
Netgear MR6150 - $699.00 | |||
Vantiva Cobra 5 - $399.00 | |||
Nokia FWA 12 - $499.00 | |||
5G INDOOR ROUTER FX2000 - $499.00 |
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